Pete Closs
Work

Experienced online veteran of many AAA game marketing campaigns and online community launches. Particularly broad skill set covering community management and social media, display and search advertising, events and a strong knowledge of technology and games. Excellent writing, editing, communication, technical and conflict resolution skills.

Play

Escaping to places real and made-up is my life-long obsession. This tends to involve books, playing games, writing fiction and flying to far-flung countries to see, experience and occasionally photograph their cities, people and landscapes.

Employment

  • Lithium

    Senior Social Solutions Consultant
    July 2011 - Present

    Providing customers with detailed advice on how to design, launch, promote and grow peer-to-peer support and marketing communities and social response programs built on Lithium platforms.

  • Ubisoft

    Online Marketing Manager
    February 2008 - July 2011

    Planned and executed broad online promotional campaigns for many Ubisoft titles. Activities included senior level community management and reporting, social network content and monitoring, fansite and blog PR, online media campaign management and event planning.

  • DICE

    Community Manager
    May 2007 - December 2007

    Created detailed strategic community plans covering titles such as Battlefield Bad Company, Battlefield Heroes and Mirror's Edge. Frequent communication with game development teams, community members, EA Global Customer Support, external web agencies, technology partners, sponsors and senior internal stakeholders to ensure project consistency and excellence.

  • EA

    Community Coordinator
    June 2003 - May 2007

    Maintained web content and forums of official UK community sites for Battlefield, FIFA, The Sims, Need for Speed and other major franchises. Frequent reporting on community sentiment and directly informing, managing and responding to these communities.

Clients

These are all the customers I have worked with on a consultant basis at Lithium to deploy and grow on-domain communities and social responding programs.

  • A1 Telekom
  • Achmea ZilverenKruis
  • Atlassian
  • Axiom
  • Bambora
  • Barclays
  • Boubyan Bank
  • British Gas
  • BT
  • Capita
  • Clarins
  • Codemasters
  • Consors Bank
  • Cortal Consors
  • Decathlon
  • Discovery
  • Dropbox
  • dstv Multichoice
  • du
  • EE
  • Eircom
  • Electrabel
  • Etisalat Nigeria
  • F-Secure
  • FlyBe
  • giffgaff
  • Groupe Casino
  • Helsana
  • HP
  • IG Group
  • ING
  • King
  • KPN
  • Lego
  • Leroy Merlin Italia
  • Leroy Merlin Russia
  • Mediacom
  • Migros
  • MTN Uganda
  • National Bank of Kuwait
  • Nokia
  • nPower
  • O2
  • Ooredoo
  • Orange Belgium
  • Orange France
  • PayPal
  • PlusNet
  • Portugal Telecom
  • Post Office
  • Qatar National Bank
  • QVC
  • Rapidminer
  • Samsung Europe
  • SAP Mobile
  • Scarlet
  • Scottish Power
  • Sky
  • Sony Electronics Europe
  • Sony Mobile
  • Sony PlayStation Europe
  • Standard Life
  • Star Hub
  • STC
  • Subway
  • Swisscom
  • TalkTalk
  • TeamViewer
  • Telenor Bibob
  • Telenor Vimla
  • Tesco Bank
  • Thames Water
  • The Consortium Education
  • TomTom
  • TSB
  • TurkCell
  • Unibet
  • Unity
  • UPC Cablecom
  • Upside
  • Verizon
  • Vimla
  • Virgin Media
  • Visma
  • Vodafone Australia
  • Vodafone Germany
  • Vodafone Ireland
  • Vodafone Italy
  • Vodafone Netherlands
  • Vodafone New Zealand
  • Vodafone Romania
  • Vodafone South Africa
  • Vodafone UK
  • Vox
  • Webe
  • Yves Rocher
  • Zain KSA

Contact

Top